|1||This problem is generally due to the unavailability of the 3G/4G data cell network.|
Is your SIM card fitted correctly?
Is your wireless or cell network signal strong enough?
|Check that the cell network (3G/4G logo at the top of the screen) or wireless network is enabled.|
If the problem persists, move on to the next step.
|2||This problem may also arise if you have reached your mobile package's data traffic limit.||Contact your mobile phone operator to check your subscription and consumption. |
If you are in a foreign country, you may need to enable roaming mode.
Your operator may apply a surcharge for this service. If the problem persists, move on to the next step.
|3||If the problem persists after checking all the aforementioned items, we suggest contacting our Customer Service department.||If this is unsuccessful, contact AMA Customer Support. |
This topic explains the appropriate procedure.