Prerequisites

Modified on Wed, 11 Jan 2023 at 03:44 PM

1. Check that all devices are charged before use.
2. Check that all devices have been started separately before use  (with the exception of Vuzix M300 glasses)
3. Check that all equipment (including the computer, dedicated telephone, glasses and cameras) is in good condition  
4. Check that you are using only equipment and accessories supplied and approved by AMA.
5. Check that you have updated your XpertEye equipment before contacting our Support department.
6. For more information, refer to the Getting Started guide supplied with the solution.  

Clicking this link opens a list of Getting Started guides available on our Support site.  

If the guide for your glasses is not shown, use the Contact page on the Support site to let us know.

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