Prerequisites

Modified on Wed, 11 Jan, 2023 at 3:44 PM

1. Check that all devices are charged before use.
2. Check that all devices have been started separately before use  (with the exception of Vuzix M300 glasses)
3. Check that all equipment (including the computer, dedicated telephone, glasses and cameras) is in good condition  
4. Check that you are using only equipment and accessories supplied and approved by AMA.
5. Check that you have updated your XpertEye equipment before contacting our Support department.
6. For more information, refer to the Getting Started guide supplied with the solution.  

Clicking this link opens a list of Getting Started guides available on our Support site.  

If the guide for your glasses is not shown, use the Contact page on the Support site to let us know.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article