How to raise a bug report with my XE aR+ on a smartphone / tablet device ?

Modified on Thu, 19 Oct, 2023 at 4:37 PM

If you need to raise a bug to our support team with your XE aR+ on a smartphone / tablet device, please follow these steps :


1/ Access to the XpertEye MENU


2/Access to the HELP Menu


3/ Tap on Report Bug

4/ On this screen, Tap on CONTINUE


5/Then, select a bug type.


6/ Fullfill the title & Description windows and tap on SEND


NB : Once you will tap on SEND, you will need to configure an email application (TEAMS, GMAIL, etc.)



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