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Getting started with XpertEye
You will find a selection of the most popular articles to help you get started with XpertEye.
Prerequisites Lite Participant
I can't call my contact "Essential" or "Advanced"
I am unable to access the XpertEye site
I cannot log in to the XpertEye site
How to perform the update on Advanced side?
VUZIX M300 Quick start guide
Realwear HMT-1 Quick start guide
How to perform the update on Lite side?
XpertEye Product Support
Select your product to browse the many technical and documentary resources associated with it.
Remote assistance on your own devices
Cooperate remotely and securely on any device with an Internet connection.
Hands-free collaboration on connected glasses
Quickly connect to a remote user, visually share the incident through the camera of your connected glasses and let yourself be guided to the resolution.
Remote diagnosis on dedicated smartphone
Immediate knowledge transfer. Rely on multiple video sources to collaborate visually, facilitate decision-making and accurately solve complex problems.
Recently Added Articles
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Iristick Z1 - Technical specifications
Iristick Z1 - Technical specifications
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Is it possible to record an XpertEye call on remote participant side ?
For security reasons, the XpertEye solution does not offer the recording of video and audio stre...
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Is it possible to record an XpertEye call on remote participant side ?
For security reasons, the XpertEye solution does not offer the recording of video and audio stre...
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Can the remote observer record an XpertEye call?
For security reasons, the XpertEye solution does not offer recording of video and audio streams ...
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How do I install the APK XpertEye on my HMT-1/HMT-1Z1 glasses?
How do I install the APK XpertEye on my HMT-1/HMT-1Z1 glasses?
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How do I install a Wi-Fi certificate on RealWear Essential?
To facilitate the installation of a Wi-Fi certificate on your RealWear Essential glasses, we rec...
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How to configure your RealWear glasses Essential version?
To do so, you first have to know the XpertEye version installed on our glasses. To know how to g...
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What link should I use to configure my RealWear and connect to XpertEye?
Turn on your glasses. If you need help with this step you can consult this article which will te...
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Technical specifications Pixel Global
Designation Google pixel G-2PW4100 (US version) Google pixel G-2PW4200 (Global version) Refe...