Recently Added Articles

• The remote participant can’t hear me.

  The reasons why the remote participant cannot hear you can be diverse: Check that the remot...

• Before using Xpert Eye with your Vuzix M300

  When you plug the M300 to the dedicated smartphone for the first time: a popup appears in the sm...

• Can I plug my Smart Glasses into another mobile phone not included in the Xpert Eye kit?

  You can plug the smart glasses into another mobile phone only in order to charge them, but You w...

• The photos and videos taken during the call have been deleted after the shutdown of my dedicated computer.

  By default, the dedicated computer is configured for a medical environment. Therefore, unless yo...

• I cannot turn on my dedicated computer

  If you try to turn on the Glasses Wearer device with just the battery, make sure that its batte...

• Is it possible to save my chat history on my dedicated computer ?

  By default, the dedicated computer is configured for a medical environment. For security reason...

• How can I check if my dedicated computer is connected to the network ?

  The globe icon accompanied by a green symbol, indicates that the connection to the Internet is e...

• How do I update my dedicated computer ?

  When a new version of Xpert Eye is about to be released, you will receive an email from the AMA...

• Do I need to update my dedicated computer ?

  It's recommended to update Xpert Eye solution as soon as a new version of the product is releas...

• How to perform the update with your dedicated smartphone ?

  To update your equipment, you must download and install the update of your XpertEye smartphone...