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Getting started with XpertEye
You will find a selection of the most popular articles to help you get started with XpertEye.
Prerequisites Lite Participant
I can't call my contact "Essential" or "Advanced"
I am unable to access the XpertEye site
I cannot log in to the XpertEye site
How to perform the update on Advanced side?
VUZIX M300 Quick start guide
Realwear HMT-1 Quick start guide
How to perform the update on Lite side?
XpertEye Product Support
Select your product to browse the many technical and documentary resources associated with it.
Remote assistance on your own devices
Cooperate remotely and securely on any device with an Internet connection.
Hands-free collaboration on connected glasses
Quickly connect to a remote user, visually share the incident through the camera of your connected glasses and let yourself be guided to the resolution.
Remote diagnosis on dedicated smartphone
Immediate knowledge transfer. Rely on multiple video sources to collaborate visually, facilitate decision-making and accurately solve complex problems.
Recently Added Articles
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11_CONFIGURE-THE-SERVER-REGION_Lite
Configure the server region
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10_ACCESS-TECHNICAL-SUPPORT-AND-DIAGNOSTICS_Lite
Access technical support and diagnostics
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7_TAKE-PICTURES-DURING-A-VIDEO-CALL-AND-SEND-THEM-TO-THE-GLASSES_Lite
Take pictures during a video call and send them to the glasses
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6_SET-THE-CONFIDENTIAL-MODE_Lite
Set the confidential mode
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5_CREATE-A-CONFERENCE-AND-INVITE_Lite
Create a conference and invite
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4_SEND-AN-INVITATION-TO-PARTICIPANTS_Lite
Send an invitation to participants
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3_MAKE-A-CALL-IN-ONE-TO-ONE_Lite
Make a call in One-to-ON
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2_FEATURES-AVAILABLE_LITE
Features available
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How to report a problem to technical support ?
You can declare all issues occurring during XpertEye solutions use 24 hours a day, 7 days a week...
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How to report a problem to technical support ?
You can declare all issues occurring during XpertEye solutions use 24 hours a day, 7 days a week...