Troubleshooting - Advanced
You will find here a list of articles including procedures and/or methods to determine the source of a problem encountered. The articles in each category are presented in chronological order.
Dedicated Smartphone
- Prerequisites
- I plugged the Smart Glasses into the dedicated smartphone and the message "Connect the glasses" still appearing on the mobile screen.
- My phone shuts down a few seconds after startup.
- I cannot log in to XpertEye
- I am unable to make XpertEye calls and I see a Mr Robot message at the same time.