The XpertEye update message is not shown

Etape(s)Cause
Résolution
1Internet access is not enabled
Check your Internet access status using the embedded Chrome browser available in the Android applications in the XpertEye menu.

If the problem persists, move on to the next step.
2The verification system failed to automatically locate the XpertEye update server.
Security rules have been implemented on your network. Refer to the technical documentation.

If the problem persists, click here for more information.


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