My computer is not connected to the Internet/XpertEye network

Mon ordinateur n'est pas connecté au réseau Internet/XpertEye ?

doit apparaître à côté du nom du point d'accès.

StepsCause
Resolution
1If you are using the wired Ethernet network, your cable may not be clipped properly. Please disconnect and reconnect.

If the problem persists, proceed to the next step.
2If you are using the wireless network, check the network manager settings

The globe icon of the top bar must be associated with a green tick
The online user manual article available here can help you.

If the problem persists, proceed to the next step.
3You can open an Internet page of the local browser present in the top bar and go to the site of your choice or for example: www.ama.bzhIf the problem persists, proceed to the next step.
4You can now login to XpertEye with the credentials provided with the kit.
If this is not the case, we advise you to send us a request to the support. The article available here explains the procedure to follow.


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