How to raise a bug report with my XE aR+ on a smartphone / tablet device ?

Modified on Thu, 19 Oct 2023 at 04:37 PM

If you need to raise a bug to our support team with your XE aR+ on a smartphone / tablet device, please follow these steps :

1/ Access to the XpertEye MENU

2/Access to the HELP Menu

3/ Tap on Report Bug

4/ On this screen, Tap on CONTINUE

5/Then, select a bug type.

6/ Fullfill the title & Description windows and tap on SEND

NB : Once you will tap on SEND, you will need to configure an email application (TEAMS, GMAIL, etc.)