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FAQ - Frequently Asked Questions
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My dedicated smartphone / my dedicated computer / my Smart Glasses is stolen or lost. What should I do ?
Can I use the XpertEye solution whenever I want?
I cannot access my XpertEye account.
I have forgotten my XpertEye username or/and password. Whom should I contact?
What is the minimum connection speed for using XpertEye solution ?
What does SIB stand for?
Can two participants share the same account on two different devices?
The person I wish to speak is connected to his XpertEye account but appears as unavailable in my contact list.
The Remote Observer doesn’t see my video feed.
I cannot see the video feed from the Remote Observer
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